SHIPPING POLICY

LO ACTIVE shipping policy
At lo active, we are committed to delivering your orders in a timely and secure manner. Below is our shipping policy to help you understand how we handle shipping, delivery times, and associated costs.

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Processing time:
All orders are processed within 1-2 business days from the time they are placed. Orders are not shipped or delivered on weekends or public holidays.

If there is a high volume of orders or an item is out of stock, processing may be delayed. In such cases, we will notify you via email.

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Shipping methods & delivery times:
We offer the following shipping options:

Express shipping:

Delivery time: 2-3 business days (depending on your location).

Cost: calculated at checkout based on your shipping address.

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International shipping:
We currently offer international shipping to select countries. Delivery times vary depending on the destination country.

International shipping rates and taxes are calculated at checkout.

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Order tracking:
Once your order has been dispatched, you will receive an email with tracking information so you can track your order in real-time.

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Shipping restrictions:
We do not ship to P.O. Boxes or APO/FPO addresses.

Certain items may not be eligible for shipping to international destinations. If this applies to your order, we will notify you prior to processing your shipment.

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Shipping costs:
Shipping costs are calculated based on the shipping method chosen, as well as the weight and destination of your order. Shipping fees will be displayed at checkout.

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Lost or damaged items:
LO ACTIVE is not responsible for items that are lost, stolen, or damaged during transit. However, if you receive a damaged item, please contact us immediately, and we will assist in resolving the issue.